EverHaven, LLC (“EverHaven,” “we,” “us,” or “our”) is committed to respecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect Personal Information — information that identifies you personally, either alone or combined with other data — when you visit our website (the “Site”), make a reservation, or interact with any of our campground properties.

By using our Site or making a reservation with us, you agree to this Privacy Policy. If you do not agree, please do not use the Site or submit Personal Information to us.

1. Information We Collect

Information You Provide Directly

When you book a campsite, create an account, contact us, or participate in surveys or promotions, we may collect:

• Contact details (name, email address, mailing address, phone number)

• Payment information (credit card number, billing address) — processed securely through our payment provider; we do not store full card numbers

• Reservation details (arrival/departure dates, site type, number of guests)

• Account credentials (username and password)

• Communications you send us (customer service inquiries, feedback, survey responses)

Information Collected Automatically

When you visit our Site, we automatically collect certain technical information, including:

• IP address and general location (city/region level)

• Browser type, operating system, and device type

• Pages visited, links clicked, and time spent on the Site

• Referring URL (the page that directed you to our Site)

• Cookies, web beacons, and similar tracking technologies (see Section 5 for details)

Information Collected at Our Campgrounds

When you stay at an EverHaven property, property staff or we may collect information related to your stay, vehicle registration (where required for gate access or safety), and any preferences or requests you share with our team.

2. How We Use Your Information

We use the information we collect to:

• Process and confirm reservations and payments

• Communicate with you about your booking, account, or customer service requests

• Send you promotional emails, camping tips, and updates about EverHaven properties (you may opt out at any time)

• Improve our website, campground operations, and overall guest experience

• Conduct internal research, analytics, and reporting

• Comply with legal obligations and enforce our Terms of Use

• Detect and prevent fraud or unauthorized activity

If we collect your mobile phone number with your consent to send text messages, we will use it only for the specific purpose you consented to and will not share it with third parties for their marketing purposes.

3. How We Share Your Information

We do not sell your Personal Information. We may share it in the following limited circumstances:

Service Providers

We share information with trusted third-party vendors who help us operate the Site and run our campgrounds — including payment processors, reservation software providers, email platforms, and analytics services. These providers are contractually required to use your information only to perform services for us.

Legal Requirements

We may disclose your information if required by law, regulation, subpoena, court order, or to protect the rights, safety, or property of EverHaven, our guests, or others.

Business Transfers

If EverHaven is involved in a merger, acquisition, or sale of assets, your Personal Information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a materially different privacy policy.

With Your Consent

We may share your information with other parties when you give us explicit permission to do so.

4. Your Choices and Rights

You have the following rights regarding your Personal Information:

• Access — Request a copy of the Personal Information we hold about you

• Correction — Ask us to update or correct inaccurate information

• Deletion — Request that we delete your Personal Information, subject to legal retention obligations

• Opt-Out of Marketing — Unsubscribe from promotional emails at any time using the link in any email we send, or by contacting us directly

• Concern — Express any concern about how we handle your data

To exercise any of these rights, contact us at the address listed in Section 9. We will respond within the timeframe required by applicable law. We may ask you to verify your identity before acting on your request.

5. Cookies and Tracking Technologies

Our Site uses cookies (small data files stored on your device), web beacons, pixels, and similar technologies to recognize returning visitors, analyze Site usage, and deliver relevant content. Some of these technologies are placed by third-party analytics or advertising partners.

You can control cookies through your browser settings. Disabling cookies may limit some Site functionality, such as saved preferences or streamlined checkout. Our Site does not currently respond to browser “Do Not Track” signals.

6. Security

We use commercially reasonable physical, technical, and administrative safeguards to protect your Personal Information. Payment card data is handled in accordance with applicable PCI DSS standards through our payment processor.

No method of internet transmission or electronic storage is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.

7. Data Retention

We retain your Personal Information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When Personal Information is no longer needed, we securely delete or anonymize it.

8. Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you believe a child has provided us with Personal Information without parental consent, please contact us and we will promptly delete it.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. State-Specific Privacy Rights

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what Personal Information we collect, use, disclose, and sell (we do not sell Personal Information)

• Request deletion of your Personal Information

• Opt out of the “sale” or “sharing” of your Personal Information for cross-context behavioral advertising

• Non-discrimination for exercising your privacy rights

To submit a verifiable request, contact us using the information in Section 11.

Virginia, Colorado, Connecticut, and Other State Residents

Residents of states with applicable privacy laws may have similar rights to access, correct, delete, and opt out of certain processing of their Personal Information. Contact us to exercise these rights.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the “Last Updated” date at the top. For material changes, we will provide prominent notice on our Site or contact you directly. Your continued use of the Site after an update constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

EverHaven, LLC

Attn: Privacy

Email: admin@everhavenresorts.com

Website: www.everhavenresorts.com

We will respond to all privacy requests within 45 days or within the timeframe required by applicable law.

Effective Date: July 1, 2026  •  Last Updated: June 26, 2026